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Business Communications REPORT [Business Phone Calls - Script of the conversation]에 대한 자료입니다.
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Business Communications REPORT
(Business Phone Calls)
- Script of the conversation (Scenario A) -
(Student 1 is at the head office in Q-Mart store. The telephone is ringing.)
Student 1 : Good afternoon. Q-Mart store. Part-owner Kevin Walton speaking.
How may I help you?
Student 2 : May I speak to Robert Kennedy, manager of Business Administer, please?
Student 1 : May I ask who’s calling?
Student 2 : This is Daniel Maxwell from Wow Web Design Corporation.
Student 1 : One moment please. I’ll put you through to Mr. R. Kennedy, please hold.
Student 2 : Thank You.