소개글
Zara 자라 IT 사례(영문)에 대한 자료입니다.
목차
1. Introduction
2. Current Situation
2.1 Business Model
- Speed and Decision Making
- Marketing, Merchandising, and Advertising
- Financial and Growth
2.2 Operation
- Ordering
- Fulfillment
- Design and Manufacturing
2.3 Information Technology
- Approach and Organization
- Zara’s IT system supports
- Store (DOS &POS)
2.4 Competitive Advantage
- Speed
- Decentralized decision making
- Little Investment on IT
3. Problem
3.1 Inventory problem
3.2 Excessive resources & waste of human resources
3.3 System uncertainty (in terms of DOS operating system)
3.4 Integration problem
4. Solution
4.1 RFID (solution for 3.1&3.2)
4.3 Change in operation system and establish Network (solution for 3.3)
4.4 Case from DELTA Airline (solution for 3.4)
5. Conclusion
6. Issue
7. Reference List
본문내용
2. Current situation
2.1 Business Model
- Speed and Decision making
Ortega, Castellano wanted to take advantage of the intelligence and trust the judgement of employees throughout the company, instead of relying on a small set of decision makers. So store managers were given much more responsibility than those at other large clothing chains.
A group of people at La Coruna called "commercials" had great discretion in deciding what clothes would be designed and produced. And another group of commercials, called store product teams and served as sat in close proximity to the product teams and served as La Coruna's main interface with Zara stores around the world. They communicated what they had seen and heard to the design teams, helping them keep abreast of fast-changing trends and demands.
- Marketing, Merchandising, and Advertising
1. Zara did virtually no advertising but spent relatively heavily on its stores.
2. Garment prices were determined by product manager.
3. The company intended its clothes to have fairly short life spans.
4. Zara had decided not to sell clothes over the Internet.
참고문헌
Andrew, M. & Vincent, D. & Anders S. (2007). Zara: IT for fast fashion. Harvard Business School.
RFID Journal. (2009). RFID News Roundup. Retrieved April 12, 2009, from http://www.rfidjournal.com/
WIKIDIPIA, (2009). Zara’s Product. Retrieved April 11, 2009, from http://en.wikipedia.org/wiki/Zara_(clothing)
Business know-how. (2009). The root cause of many inventory problem. Retrieved April 12, 2009, from http://www.businessknowhow.com/manage/invprobs.htm
HOWSTUFFWORK, (2009). How RFID works. Retrieved April 15, 2009, from http://electronics.howstuffworks.com/rfid.htm