[조직행동론] CH7. Social perception and attributions(영문)

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[조직행동론] CH7. Social perception and attributions(영문)에 대한 자료입니다.
목차
LO.1) Describe perception in temrs of the information-processing model.

LO.2) Identify and briefly explain seven managerial implications of social perception.

LO.3) Discuss stereotypes and the process of stereotype formation.

LO.4) Summarize the managerial challenges and recommendations of sex-role, age, racial and ethnic, and disability stereotypes.
본문내용

Encoding outcomes:

Encoding outcomes vary interpretations of what we observe because…

People possess different information in the schemata used for interpretation.

2. Our moods and emotions influence our focus of attention and evaluations of others.

3. People tend to apply recently used cognitive categories during encoding.

4. Individual differences influence encoding.


Leadership

Communication and Interpersonal Influence

Counterproductive Work Behaviors

Physical and Psychological Well-Being

Designing Web pages

Stereotype: Beliefs about the characteristics of a group

Four-step process of stereotyping
Categorize people into groups according to various criteria
Infer that all people within a particular category possess the same traits or characteristics
Form expectations of others and interpret their behavior according to our stereotypes
Stereotypes are maintained by…
참고문헌
Fundamental attribution bias:
Ignoring environmental factors that affect behavior
http://www.youtube.com/watch?v=AkWTCXDCVvc&feature=related


Self-serving bias:
Taking more personal responsibility for success than failure
http://www.youtube.com/watch?v=kjfSuOq6ReA