![[인적자원관리] Southwest Airlines-1](http://images.happyhaksul.com/thumb/560/559615-0001.gif)
![[인적자원관리] Southwest Airlines-2](http://images.happyhaksul.com/thumb/560/559615-0002.gif)
![[인적자원관리] Southwest Airlines-3](http://images.happyhaksul.com/thumb/560/559615-0003.gif)
![[인적자원관리] Southwest Airlines-4](http://images.happyhaksul.com/thumb/560/559615-0004.gif)
![[인적자원관리] Southwest Airlines-5](http://images.happyhaksul.com/thumb/560/559615-0005.gif)
![[인적자원관리] Southwest Airlines-6](http://images.happyhaksul.com/thumb/560/559615-0006.gif)
![[인적자원관리] Southwest Airlines-7](http://images.happyhaksul.com/thumb/560/559615-0007.gif)
![[인적자원관리] Southwest Airlines-8](http://images.happyhaksul.com/thumb/560/559615-0008.gif)
![[인적자원관리] Southwest Airlines-9](http://images.happyhaksul.com/thumb/560/559615-0009.gif)
![[인적자원관리] Southwest Airlines-10](http://images.happyhaksul.com/thumb/560/559615-0010.gif)
![[인적자원관리] Southwest Airlines-11](http://images.happyhaksul.com/thumb/560/559615-0011.gif)
![[인적자원관리] Southwest Airlines-12](http://images.happyhaksul.com/thumb/560/559615-0012.gif)
![[인적자원관리] Southwest Airlines-13](http://images.happyhaksul.com/thumb/560/559615-0013.gif)
![[인적자원관리] Southwest Airlines-14](http://images.happyhaksul.com/thumb/560/559615-0014.gif)
![[인적자원관리] Southwest Airlines-15](http://images.happyhaksul.com/thumb/560/559615-0015.gif)
![[인적자원관리] Southwest Airlines-16](http://images.happyhaksul.com/thumb/560/559615-0016.gif)
![[인적자원관리] Southwest Airlines-17](http://images.happyhaksul.com/thumb/560/559615-0017.gif)
![[인적자원관리] Southwest Airlines-18](http://images.happyhaksul.com/thumb/560/559615-0018.gif)
![[인적자원관리] Southwest Airlines-19](http://images.happyhaksul.com/thumb/560/559615-0019.gif)
![[인적자원관리] Southwest Airlines-20](http://images.happyhaksul.com/thumb/560/559615-0020.gif)
분야
pptx2. Financial Part
3. Human Resource Policy
of the Southwest Airlines
4. Application of HR policy
to the Hospitality industry
-To the Lotte Hotel
5.Q&A and Conclusion
Dallas, Texas.
● Herb Airport :
McCarran
International Airport.
● Passenger transportation : World’s 3rd.
(1st : American airlines, 2nd : Delta airlines)
● Airplane : currently 552.
“Dedication to the highest quality
of customer service delivered with a
sense of warmth, friendliness, individual pride, and company spirit.”
1. For the employees
No labor dispute ever
World’s most admired companies
Best to work for(1st, 2nd, USA magazine)
2. For the customers
Top Airline Quality Rating
(Customer dissatisfaction 0.27/100,000)
Most preferable airlines
Company-sponsored retirement plan
B. Profit-shared plan
Rewards employee with company’s
profit
3. Health Benefits
A. medical (dental)
B. life insurance
