원저 : BSC기법을 이용한 보건소 성과평가지표 -K시보건소 건강증진팀을 대상으로-
분야
의약학 > 예방의학및보건학
저자
신의철 ( Eui Chul Shin ) , 손혜숙 ( Hae Sook Sohn ) , 고광욱 ( Kwang Wook Koh ) , 신준호 ( Jun Ho Shin ) , 이무식 ( Mu Sik Lee ) , 나백주 ( Baeg Ju Na ) , 최수미 ( Soo Mi Choi ) , 김예순 ( Ye Soon Kim ) , 정종섭 ( Jong Sup Jeong ) , 이기효 ( Key Hyo Lee )
발행기관
한국보건행정학회
간행물정보
보건행정학회지 2006년, 제16권 제3호, 52~69페이지(총18페이지)
파일형식
2c300137.pdf [무료 PDF 뷰어 다운로드]
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    영문초록
    Researchers indicates several issues as to performance evaluation methods for public health centers. Firstly, health centers are passively involved in the evaluation process, the performance indicators are activity-oriented, and mostly unrealistic. Balanced Scorecard is one of the methods for evaluating organizational performance, which is utilized at current in many industries including public sector. The purposes of this study is to apply balanced scorecard approach to a public health center and to develop performance indicators as well as their vision and strategies. For developing performance indicators, researchers selected K City Public Health Center and implemented brainstorming with members of health promotion team. Through team process they suggested goals, strategies and several indicators they considered proper to accomplish their shared vision. And then appropriateness of the indicators were evaluated by professional researchers in health promotion field for consensus building by email questionnaire. Based on survey and professional consensus meeting, 11 performance indicators were tailored in four perspectives as well as 6 strategies and 10 strategic goals, which are steps for accomplishing shared vision of health promotion team. For details, refer to the paper. Most members of health promotion team were satisfied with the indicators. However issues such as low level of recognition and familiarity with a new concept of BSC, and cultural resistance to strategic approach in public organizations should be addressed for future application and dissemination of BSC technique to public health organizations.
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