소개글
[경영정보, MIS] 힐튼 사례(영문)에 대한 자료입니다.
목차
In the past
ERP
Market share
Hotel ranking
Financial summary
ERPEffect
Recommendation To Hilton hotel
본문내용
In the present
Accommodation with high quality facilities & more customized service
Business place
Place of enjoying various culture
Hotel ranking
Hampton Inns, Hilton Garden Inn, Doubletree Hotels, Hilton/Conrad Hotels, Embassy Suites belong to TheHiltonFamily
Customized system
Cross-selling & Cross-service
Find special individual preference
Find individual dissatisfaction and in advance cope with the problem