[인적자원관리] SK텔레콤의 신입사원 교육 훈련 프로그램(영문)

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레포트 > 경제경영계열
2011.02.07
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[인사관리] SK텔레콤의 채용관리

가상기업 JHEC를 통한 기업교육 전문 업체의 현황과 내용

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[인적자원관리] SK텔레콤의 신입사원 교육 훈련 프로그램(영문)에 대한 자료입니다.

1. Selection& the Reason of Selection
1) Selected company: SK Telecom
2) Selected program: Newcomer training program
2. The Background of Planning SK Telecom’s New Employee Training Program and Needs Assessment
1) Organization analysis: Rapidly changing IT industry and the organizational
2) Task analysis
3) Individual analysis
3. Introduction to Newcomer Training Program at SK Telecom
4. Evaluations and Limitations
5. Suggestions

본문내용

1) Overview of the program

Target Newcomers at SK Telecom
Period 17 to 20 days including three team projects
Location Future Management Institute(FMI) in ICHEON, Gyeonggi-do
Curriculum Session
& Method Phases Main Contents
1. I Love SKT
(PBL ) 1) Prior online study ᆞSKMS
ᆞSUPEX
ᆞSK Learning World
2) Basic study about SKT ᆞUnderstanding of SK Telecom
ᆞDiscussing Real Business Issue
ᆞEstablishing Basic Attitudes as SK employees
ᆞTeam Project 1: Ice-breaking
ᆞReflection Meeting
2. OK! Adventure
(Action learning) 3) Group Training ᆞUnderstanding of SK management strategy
ᆞApplying the knowledge to real business
ᆞIdentifying with SK Group
ᆞTeam project 2: DiSC dimension of behavior
ᆞReflection Meeting
3. Convergence Wokshop
(Lecture) 4) Deepen study about SKT ᆞUnderstanding of Convergence at SKT
ᆞTeam project 3: SK Olympiad
ᆞReflection Meeting
Operation ᆞOnline lectures at SK academy
ᆞInstructors who are trained by SKT
ᆞ Three team projects
Evaluation ᆞProcess: Key Performance Indicator(KPI), sessions and instructors assessment
ᆞNewcomers: 80% of results per session, 20% of performance assessment
ᆞthe results of team project is used to help the manager in charge of the division to which a newcomer will be put to understand him/her.

2) Details

Session 1: I Love SKT

In the session 1, SKT focuses on overall understanding of IT industry, SKT’s

history and basic management knowledge such as problem-solving. First of all,

new comers learn a large amount of knowledge such as SKMS and SUPEX at SK

academy which is for executive and employees education site in advance. And

secondly, getting together at FMI, they do ice-breaking as a first team project to

make social networking and are tested whether how well they apply SKMS, SUPEX

and PC to the job in reflection meeting. In addition, they are asked to know what

makes problems through real IT industry issues and understand the objectives

and culture of SKT. The activities in this session are based on PBL, so newcomers

can obtain job requirements as SK employees.

Session 2: OK! Adventure

In the session 2, newcomers learn SK management strategies such as

marketing strategy, customer satisfaction and distribution management, and apply

the knowledge which they learned in previous session to real business. In this

stage, they also build teams to conduct DiSC dimension of beha

#신입사원 #인적자원관리 #SK텔레콤 #교육 #사원

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