소개글
대학 교육 서비스 요인과 만족도의 상관관계(영문)에 대한 자료입니다.
목차
1. Introduction
1) Research background
2) Purpose of study
3) Method and the scopes of study
2. Theoretical Background
1) University education service
2) Preliminary study on the
3) Correlation between service
quality and satisfaction
3. Research Methodology
1) Operational definition of variables
2) Model of Research and Hypothesis
3) Study Design.
4) Composition of questionnaire
4. Statistical Analysis
1) The demographic characteristic of Sample
2) Satisfaction about education services(physical environment, professor, curriculum and tuition)
3) Overall satisfaction about education service
4) Hypothesis testing
(Correlation between satisfaction factors about education services and overall education satisfaction)
5. Summary and Conclusion
1) Research summary and implications
2) Limitation of Research and improvement plan
6. Reference
본문내용
1. I am satisfied with a current curriculum
2. I believe that a curriculum of hotel management department will be helpful for getting a job in hospitality industry
3. I believe that a curriculum of hotel management department will be helpful for going to a graduate school ( major related to hotel management)
4. I am satisfied with an internship program.
Total Average
Correlation between satisfaction in education services and satisfaction in overall satisfaction about education service