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[인적자원관리] 움프쿠아 은행의 HRM혁신 사례(영문)
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[인적자원관리] 움프쿠아 은행의 HRM혁신 사례(영문)에 대한 자료입니다.
목차
1. Introduction
(1) Background imformation of Umpqua bank...
(2) Umpqua bank CEO.
(3) Umpqua bank financial status
(4) History
2. Umpqua bank HRM policy
(1) Playing by Retail Rules
(2) Internal operation
① University system
② Umpqua Oscars (annual celebration)
③ Connet program
3. How it can be applied in ‘Hospitality Industry’
(1) Positive image
(2) Job satisfaction
본문내용
1. Introduction
(1) Background imformation of Umpqua bank
Today, not only is Umpqua 13th on Fortune’s list of the Best Companies to Work For, it has also been voted the top bank in Portland for the last three years and is 5th in market shares alongside big players Wells Fargo and Bank of America. But back in 1994, when the bank was a mere six branches, CEO Ray Davis got all the managers together and told them, ‘We’re creating something new here. I want you to think outside the box. I want you to put Umpqua on the map. Do something extraordinary.’ Umpqua Holdings Corporation is a financial holding company based in downtown Portland, Oregon, United States. Headquarters are in the Umpqua Bank Plaza, formerly the headquarters of the Benj. Franklin Savings and Loan. The firm has two principal operating subsidiaries, Umpqua Bank , and Umpqua Investments, formerly Strand, Atkinson, Williams and York. The company's three main operating segments are community banking, mortgage banking, and retail brokerage.