Management
The most widely used categorization of customer relationship management is the one used in the Meta Group’s 1999 report 『Customer Relationship Management Ecosystems』. In the report, there are three categories of customer relationship management: analytical CRM, operational CRM, and collaborative CRM. Companies need to use the right type of CRM at the right time to get the pre
managing system, there’re still some problems. One is that a power structure between headquarter and its related small business is very unfair. To solve this, KT newly introduced so called “Open Ecosystem”. Its aim is promoting small business’ competitiveness and growing together by win-win approach. Another is that KT’s ability to manage its selling agencies is poor. Due to difficultie
1. UNEP 이란?
설립 1972년 6월 5일 스웨덴 스톡홀름에서 ‘하나뿐인 지구‘를
주제로 개최된 유엔인간회의에서 UNEP의 설립이 논의됨
인간환경의 갈등은 현 인류의 존립마저 위태롭게 할 수 있을 만큼 위험수위에 도달하였기에 이러한 문제를 해결하지 않고서는 더 이 상의 발전은 의미가
Around 3000 people per day, 1.3 million people a year around the globe die from car accidents. 90% is caused by driver’s mistake such as drowsy driving, drunk driving, speeding, traffic violation and negligence. If a safe technology can drive instead of a person it can dramatically lower the number of fatalities. McKenzie forecasted that 90% of the car accidents caused by human errors will disa
은행의 환경변화
핀테크를 앞세운 새로운 경쟁자의 진입과 은행 비즈니스 모델 한계
- 시장의 새로운 진입자
금융 Tech기업, 아마존, 구글, 애플
- 뱅킹의 배제 (De-banked) 현상
: P2P Lending
- 은행 비즈니스 모델 한계
수익성 저하 및 비대면 처리비중 90%
은행의 미래
2025년에는 소비자금융부문은 은