, 편안한 환경을 제공하며, 상황을 충분히 이해하기 전에 충고나 해결책을 제시하는 오류를 방지해야 한다.
3. 통제된 정서적 관여(Controlled emotional response)
4. 수용(Acceptance)
5. 비심판적인 태도(Non-judgemental attitude)
6. 클라이언트의 자기 결정(Client self-determination)
7. 비밀보장(Confidentiality)
참고문헌
do not have enough courage to do so. High rank managers do not see much needs to move since they have adapted to the culture for a long period time and have stable status founded in the company. They rather do not take the risk. Despite the frustrating 30% of turnover rate, Mr. Baek does not seek it as something negative. He just accepts the fact as a natural feature of the industry. Employees