Definition of Silvernet
Silver + Internet =SilverNet
interconnect the quickly aging society and the e-business.
A positioning strategy to serve the elderly as the main customers
of the internet service
SilverNet
- Various services designed to deliver greater convenience for the elderly
- A value-added network
- aims to increase the customer value of the silver
services industry. Due to the fact that information is crucial for businesses in tourism service industry, the Internet provides an advantage in information related flow. Considering increasing competition in the environment, where traditional businesses operate, and a greater number of companies are moving into internet based tourism services industry offering lower prices, better choices result
management software등의information systems를 통해 신속하게 생산 정보를 파악하여 Web을 이용해 고객이 언제든지 상품, 가격, 운송 날짜, 주문 상태 등을 확인할 수 있도록 지원하였다. 이로써 고객에게 질 높은 서비스를 제공하고 보다 긍정적인 이미지를 심어줄 수 있었다. 또한 IS의 사용으로 인해 단축한 시간
1. Introduction of Institution
1.1. Profile
Samsung Securities Co. Ltd. is Korea’s leading securities firm offering customer-focused, solution-oriented retail brokerage and wealth management services for individual investors and institutional brokerage, investment advisory, investment banking and capital markets services for public and private enterprises. The company separates its business a
market. Its strongholds are Europe and Northeast Asia. For example, it released internet mobile phone in early stage and even a special model ‘VERTU’ diamond decorated phone.
2.2.5 SERVICE
Nokia Care
As a customer service center, Nokia care helps customers to utilize Nokia’s product as much as possible. It successfully operates Nokia care line, Nokia care center, and Nokia authorize