performance using the criteria of Malcolm Baldrige Award for a systems approach to improvement and sharing quality and performance improvement strategies.
2. Competitor and Customer Satisfaction Analysis
Young-Cheol Burger is currently in a competing situation in terms of outstanding competitors around their stores and demanding customers who are able to make a variety of choices a
performance improvements or adapting to the company isn’t very easy for new employees.
Because the industry puts great emphasis on one’s career achievements and experiences, many pilots are from the air force, many employees feel that their superior are hard to communicate with and don’t have the courage to complaint whether it’s about work or the superiors themse
customer environment. This analysis focuses on the firm's resources, strengths, and capabilities vis-a-vis competitive, customer and environmental issues, which establishes the firm's strategy and several functional plans.
a. Internal environment
Internal environment considers the firm's current marketing objectives and performance issues such as the availability and deployment of human reso
Yuhan-Kimberly Company, there is a sustainability management which is economic responsibility, social responsibility and environmental responsibility.
Social Responsibilities
Compliance Management
Ethical Management
Transparency
Contribute to and invest in community
Strengthen life-long learning
Build win-win relationship with business partners
Enhance health and hygiene of customers
임직원의 고객만족 체질화
임직원들의 CS 마인드를 향상 및 체질화를 위한 직원 교육 실시, CS교육 수준별 교육체계 마련
윤리경영
고객과의 신뢰가 바탕인 보험업계에 따라 부문 및 직무 별 구체화를 통해 실천적 윤리경영 시행
- CRM이란 고객관계관리라는 뜻으로, 기업이 상품이나 서비스를 고