customers can quickly solve their problems when they are stuck into urgent situation. Also, SAAB classified the informations of the dealers according to their location. It makes customers use its customer service easier and faster. and SAAB has its own assurance system offering repairment when buyers of the SAAB maintain their car with manual SAAB provided.
Q2. Estimate the potential impact to
Introduction
We, Harmony Consulting Group, have started business in the field of Operations Management since 10 years ago. The ultimate mission of HCG is Delivering customer satisfaction. ”We care for our clients' business as our business”.
We are the trusted advisor to clients delivering customized services that solve their facing problems and create competitive advantage for winning the
III. Fashion Retailer Overview
a) Global
Polo Ralph Lauren Inc. is an American fashion company founded by American designer Ralph Lauren in 1967 (RL 10-K, 2010). Ralph Lauren’s products reflect a “timeless and innovative American style.” The Company’s consistent emphasis on innovative and distinctive designs has been an important contributor to the prominence, strength and reputation of
SERVICE RESTAURANTS, CAFETERIAS, MOVIE THEATERS, QUICKSERVICE RESTAURANTS, CONVENIENCE STORES
FOOD AND BEVERAGE PROCESSING
Ecolab provides programs that address customer needs in the areas of food safety and security, operational efficiency and end-user customer satisfaction. Our comprehensive approach includes plant-wide cleaning and sanitation solutions, a broad range of food surface antimi
customers. According to the information from company data bases, someof their customers paid their invoices late. To recover balances (or lack of cash) the company took out a loan and consequently they had to pay extra interest expense.
This interest expense caused by late payment reduces the profitability of each order those of which payment was late referring the calculation in question number