Deviant Workplace Behavior
Also called antisocial behavior or workplace incivility
Voluntary behavior that violates significant organizational norms and, in doing so, threatens the well-being of the organization
Typology:
Production – working speed
Property – damage and stealing
Political – favoritism and gossip
Personal Aggression – sexual harassment
On No
2. Problem Statement
“One of our major challenges in the current economic environment is to balance the strategic need and resources for image-building for the ships (and for Cunard) with the tactical need and resources to continue to obtain passengers for individual ships and cruises now.”
① Strategic Promotion vs. Tactic Promotion
② Focusing on Corporate Identity vs. Focusing on
3. Discussion of Mckinsey 7-S
3.1 Shared Value
Hanwha shares a sense of trust and loyalty; its group vision is to “become a top-tier enterprise that enriches life and promotes advancement of customers, society and humanity as a whole.” The “Hanwha spirit” of trust and loyalty is the basis to this pursuit. This is emphasized in their recently declared corporate identity of “TRI,” whi
Systematic:
-e.g.) Coder training: it’s like a pretest in survey. Through this process, you might revise, modify your coding categories
Replicable (Objective, reliable, clear): A clear set of criteria and procedures
- e.g.) content analysis protocol: about 30 pages of instruction , conceptualization: the benefit of this is about transferability.
It can be used by
High level of education: Polytechnique, École des Mines de Paris
“I think that the best training a top manager can be engaged in is management by example. Don't believe what I say. Believe what I do. ”
Coaching Program: Teaching 600 managers one by one during 3 months.
“Now, motivation implies clear vision, comprehensible strategy, rigorous action plan, and tangible re