4.Managers and Decision Making in the Real World
1)Managerial Roles
Classical model of management
: planning, organizing, coordinating, deciding and
controlling
behavioral models
: the view of the actual behavior of managers
Model-driven DSS • Using some type of model to perform “what if” and other kinds of analysis
• Analysis capabilities were based o
Icebreaker: The China Entry Decision
Icebreaker의 창시자이자 CEO인 Jeremy Moon은 뉴질랜드 웰링턴에서의 18시간의 비행은 그를 녹초로 만들었지만, 매해 반복되는 여행으로 이곳 상하이에 제품을 판매하고 있기 때문이 아니라 제품의 자료를 얻기 때문이며, 2008년 올림픽을 기념하는 베너를 보며 중국시장에 진출
Decision makers are human, so emotions play a role in their choices. Compassion for employees, concern about future reputation, and other considerations may generate emotions that affect the way we make decisions.
Imaging a manager who is faced with the difficult decision of downsizing a department, letting go two of the 10 alternatives (the 10 employees), and each alternative can be defined a
① 의사결정(decision making), ② 기획(planning), ③ 조직(organizing), ④ 자극(stimulating), ⑤ 조정(coordinating), ⑥ 평가(appraising)로 정리할 수 있다. 각 과정에 대한 설명과 우리나라 학교교육에서 각 과정이 실제로 어떻게 실행되고 있는지를 보여주는 구체적인 예를 하나씩 제시하고 설명해 보기로 하자.
Lesley VS Pam
The Accumulation of the conflict started
by Pam who has the delusion of
persecution about promotion.
Pam’s hostility to the fundamental limit
which came from Lesley’s age, sex, degree
(ex-manager: middle-aged man).
Company VS Pam
A formal business degree seems to be
necessary for higher position
External environment of the organization
The subjects of