IT산업
◦ 인도의 소프트웨어서비스산업자협회(National Association of Software and Service Companies, NASSCOM)가 발표한 2007년 IT산업 보고서에 의하면 인도 IT 산업은 1998년부터 연평균 30%의 고성장을 기록하고 있으며, 2001년부터 내수를 앞지르기 시작한 수출은 2007년 IT 시장의 67%에 달하였고, 이 중 IT-BPO 및 소프
Introduction
As we can see its advertising, the company FedEx made famous slogans "Absolutely, positively" and "Relax, it's FedEx". With developing world market, Federal Express Corporation(FedEx Corp.) has been successful by pursuing efficient logistics and providing various related services. It became the premier global provider of transportation, e-commerce and supply chain management servi
English Summary
This story is about how the firm “Village Volvo” gained its competitive advantage compared to other companies. Unlike the other Volvo dealers, Village Volvo applied many service management factors that we could learn.
First, it divided its service time to reduce intricacy, and maximize efficiency. On the book, for example, they operate a specific time each week for custo
1. Introduction
As the computer technology like internet has been developing, many medical images and data related in medical is being applied to medical service for a diverse range of service such as diagnosis, management and treatment. A format of medical information and the standardization of the process of exchange are needed to control to enormous amount of information and exchange it.
management software등의information systems를 통해 신속하게 생산 정보를 파악하여 Web을 이용해 고객이 언제든지 상품, 가격, 운송 날짜, 주문 상태 등을 확인할 수 있도록 지원하였다. 이로써 고객에게 질 높은 서비스를 제공하고 보다 긍정적인 이미지를 심어줄 수 있었다. 또한 IS의 사용으로 인해 단축한 시간