market. Its strongholds are Europe and Northeast Asia. For example, it released internet mobile phone in early stage and even a special model ‘VERTU’ diamond decorated phone.
2.2.5 SERVICE
Nokia Care
As a customer service center, Nokia care helps customers to utilize Nokia’s product as much as possible. It successfully operates Nokia care line, Nokia care center, and Nokia authorize
System Quality)
둘째, 정보의 정확성․적시성 등을 다루는 정보의 질 (Information Quality)
셋째, 정보시스템을 얼마나 활용하는지에 대한 이용도 (Use)
넷째, 정보시스템 이용자들의 인지적 반응인 사용자 만족도 (User Satisfaction)
다섯째, 사용자 행위에 대한 MIS의 효과인 개인에 대한 효과 (Individual Impact)
Information Systems
기업의 자본프로젝트 투자목적
경제적 측면
수요 충족을 위한 생산확대
비용절감을 위한 생산장비의 현대화
비경제적 측면
오염제어장치 설치
정부규정에 부응하는 인적자원 데이터베이스화
비시장적 공공의 욕구 충족
자본예산모델(Capital budgeting model)
장기 자본투자
system to their work more effectively. This will help to increase job performance.
4. Is BEC ready to use the Internet to deliver information systems to
employees and customers? Explain.
BEC is concerned with information system. BEC has many outlets so, ledgers, files and customer account information became unruly. As with many businesses this size, the owner did not have the expertis
systems are derived from the requirements of the management control system. Thus, corrective action is taking where performance does not meet standards. This action involves training, motivation, leadership, discipline, and termination.
The present age has become informative era. Thus, the information is very important in order for the economy or the company to succeed. Information system in Ne