can be differentiated into returners, receivers and collectors / processors. Any party can be a returner, including customers. Receivers can be found in the whole supply chain, hence suppliers, manufacturers, wholesalers, retailers. Next there is a group of actors
involved in reverse logistic activities, such as collection and processing. They are independent intermediaries, specific recovery
service as well. Also, increasing number of B&M companies start its own online retail service after Amazon start the business, but they realize the high operating cost. When Internet bubble burst, B&M companies became Amazon associates or formed agreements with Amazon to operate their online store which led Amazon become an IT service company and another source of revenue growth. Amazon offer a c
a certain degree, has processed the raw material.
Manufacture
Supplier: Suppliers produce the products we sell, from raw materials and components that they buy from their sub-suppliers. The suppliers are NOT owned by IKEA, with the exception of the Swedwood factories.
Distribution
Distribution Centre (DC): Receives and stores goods from the suppliers before sending them onwards within IKEA, m
asa firm which produces advanced phones.
Nokiaalso tries to keep a good brand image in developed country so that it sells high price, high-end product in that market. Its strongholds are Europe and Northeast Asia. For example, it released internet mobile phone in early stage and even a special model ‘VERTU’ diamond decorated phone.
2.2.5 SERVICE
Nokia Care
Asa customer service cente
a hugely capital.
< The AMR Research Top 25 Supply Chains, 2003>
Company Comment
14. 3M Diversified is putting it mildly for this industrial- and consumer-products leader. Its extraordinary combination of the practical and the cutting edge has units like Industrial Services operating in a DDSN mode.
15. Glaxo-Smith-Kline Maybe the strongest big pharmaceutical player to emerge from the indust