reviews and replying to comments. Amazon.com basically offers product information and price comparison information to customer, who in turn added more reviews and comments so all Amazon.com online shoppers could purchase more rationally.
Amazon usually gets customers’ information by web cookies, which gathers the information of internet users. By utilizing web cookies, the company can have rec
customer service is an investment, not an expense.
6. Trust and empower your customer service team, and find people that are passionate about customer service.
7. Create a culture book.
8. Give great service to everyone: customers, employees, vendors, and investors.
9. Make culture part of everyone's performance review.
10. Have the entire company celebrate great customer service.
ii
customer service is an investment, not an expense.
6. Trust and empower your customer service team, and find people that are passionate about customer service.
7. Create a culture book.
8. Give great service to everyone: customers, employees, vendors, and investors.
9. Make culture part of everyone's performance review.
10. Have the entire company celebrate great customer service.
ii
online game & entertainment service company but world’s pioneer online game & entertainment service company that makes people’s life joyful.
Goal of this study : to bring new over the 30’s customers from other companies, offering better casual games and entertainment sources
3. Theories & literature reviews.
4 P’s
http://www.netmba.com/marketing/mix/
Mar
customers’ increasing interest in fast fashion. After the economic crisis in late 2008, consumers welcome the arrival of thrifty but stylish fast fashion brands. The fact that fast fashion is a growing market in Korea can be a huge opportunity to SPAO.
Meanwhile, the threat lies in the fact that Korea already has six major fast-fashion brands, including Japan-based UNIQLO, Spain-based Zara an