strength
No.1 position in market share
Second place in business profits
weakness
Duplicated annual fee
High rate of interest
(중략)
Delivering on Promises
6 Sigma
Protecting customer information
Being willing to help
24 hour call centre service
Instant reply of customers’ online questions or requests
=> 출처 : 관광정보시스템론 / 이웅규.김은희 지음 / 대왕사 / 2010
여행업의 정보시스템은 궁극적으로는 정보시스템의 사용을 통하여 이용자의 필요와 욕구를 충족시켜주며, 이를 통하여 조직구성원의 성과를 개선시키고 나아가 조직의 성과를 높이는 것이라고 할 수 있다.
즉, 여행업의 경영과 관련
publicservice sector, ensuring that any local or foreign individual wishing to incorporate a company can efficiently conduct business without red tape and bureaucratic delays. Singapore is also renowned for its extremely low corruption levels within the government and it system.
Creating a pro-business environment with favourable tax laws and funding offers for business ventures has seen consi
service is, the higher price is. By their policy, they charge guests extra fee when the guest cancel the reservation. In addition, children who are under 13 are free. However, when ordering additional pillow and tower, they get charged about 10,000 won.
single- ₩60,500
double A - ₩71,500
double B - ₩82,500
twin- ₩82,500
services than before. In conclusion, the background of this project is that the generation of E-tourism has come.
3)Change of Customer Needs
First of all, service users' expectation level has risen due to prevalent online / mobile map services. Moreover, it has become necessary to develop customized tourism contents based on the exact location.
4)Demand of public enterprises & local gov