Redesigning the Customer Database : Dirt Bikes USA
1. Business analysis
• Dirt Bikes USA sells primarly through its distributors.
• Distributors maintain a small customer databases with the following data : customer name, address, telephon number, modelpurchased, date of purchase, and distributor.
• Dirt Bikes would like to be able to market more aggressively to its
purchase (Kim Heewoong., 2011).
Also, as the factors associated with organism, we try to consider cognitive aspects about the nature of apps and social impact (acceptance of negative reviews). However, there could the difference between acceptance and resistance to cognitive aspects depending on the personal characteristics of the app, so we research model considering factors related to personal
purchase decision), 구매 후 행동(purchase behavior)으로 모델은 소비자가 거치는 5단계 과정을 보여준다. 이 모델은 실제 구매 이전의 여러 구매과정이 시작되고 실제 구매 후에도 오랫동안 그 결과가 남는다는 것을 강조해 준다. 이것은 마케팅 담당자로 하여금 단지 구매의사결정이 아니라 전 구매과정에 초점
purchases. Also TOMS established good relationship with many people through variety of communities and co-creation programs. And they generated new consumption culture.
So we choose TOMS that is disruptive company.
2. Five force Model Analysis
This is 5Force Model Analysis and shows the attractiveness of canvas shoes industry.
Table 2-1 5 Force Model Analysis
Threat of New Entrant
model.
Strategic Outsourcing
Amazon outsources some of its value chain activity to outside companies. Amazon is an online retailer and does not manufacturing the entire product it sells on its websites, outsourcing delivery service as well. Also, increasing number of B&M companies start its own online retail service after Amazon start the business, but they realize the high operating cost. Wh