of respondents cared about the product’s ingredient, and 67% checked the product label. As the media developed, consumer consciousness is increasing. There are many consumer prosecution programs, such as “소비자 고발”, “불만제로”, and they had a huge impact. Also consumers now have various activities to improve their rights. Customer counseling is one of them, and the number of
of a family-friendly company culture to enhance company competitiveness and employee satisfaction. It uses Employee Assistance Programs Report and Great Work Place satisfaction Level Research as KPI to measure their strategic performance. EAP are programs such as professional counseling and regular special seminars in various fields of the company, and family operated as well as the measurements
and three stores overseas. In total, Lotte Department Store contains over seventy-eight thousand shops and is evaluated as the best department store branch in the entire country.
Lotte Department Store occupies approximately 44.4% of the country’s market share, and the Man’s wear/Sportswear division (focus of our research) holds about 19.3% of the total sales.
The mission of Lotte Departmen
of exercising and the skill of stress management
-Different amount of relaxation and sleep
-Keeping regular eating
-Whether having special health care or not
-Whether keeping a hygienic life or not
-Different extent of dietary control: The dietary control is a behavior of eating mainly food that is easily digested, avoiding eating spicy or strong-tasting food, snacks and overeating so that o
and “Dermaesthetics” and lots of kind of machinery, including high-frequency machinery, it offers customers high-quality skin care, body care at a relatively higher price.
- In 2010, they won the Korean Franchise competition.
- nominated as good franchise company by SMBA (Small & Medium Business Agency)
- Sales : \ 4,307,000,000 Net profit : \ 152,000,000
i. Product & Pric