• Pipeline Team
• Shipping/Logistics
• The User Experience Humans
*Henderson, NV, US
iv. SWOT Analysis
3. Organizational Culture
It’s the belief of Zappos that if you get the culture right, most of the other stuff like great customer service, or building a great long-term brand, or passionate employees
to Venture Frogs, Tony co-founded LinkExchange, an advertising network that was successfully sold to Microsoft for $265 million in 1998. Tony met Alfred Lin (COO/CFO) in college, when Tony was running a pizza business and Alfred was his #1 customer.
- Hsieh’s 10 tips for building a service-focused culture :
1. Commit to customer service, and make it part of your mission - not just a departmen
to maximize its products’ quality.
3. BPRM(Business Partner Relationship Management) Operation.
Hyundai Motor Company operates a global technical cooperation program, “BPRM”. BPRM is a integrative framework for building a global R&D network and operating technical cooperation activities systematically.
4. Innovation of Logistics management system by RFID
Hyundai Motor Company upgra
Market?
Has it chosen the right partner?
Undercuts suggested price and capture discount market by large scale stores
Possesses buying power to negotiate lower price from toy manufacturers
Allowed Toy “R” Us tobuild over 100 chain retail stores in Japan
Could charge any price they seemed necessary for there product
Had huge selling power among retail chains in Japan.
caused executives’ dogmatic decision making. In 2011, they sell off NTC invested 15 years that brought a profit of 20 billion won annually. Also they invest hundreds of billions in Africa suddenly and sell ‘Mukunghwa satellite 1,2’ without government approval. It was not convinced by employees in common sense. Executives’ uncomprehend and dogmatic decision making made employees distrust.