History - Swedish era
Swedish kings established their rule in the Northern Crusades from the 12th century until 1249. The area of present-day Finland became a fully consolidated part of the Swedish kingdom.
Swedish-speaking settlers arrived at the coastal regions during the medieval time.
In the 17th century, Swedish became the dominant lan
main operation strategy
- Hilton developed ‘Hilton H honor’ which is a membership program for regular customers of Hilton. It increases customer satisfaction and connects the world wide branches.
Every time customers stay Hilton world wide branches, Hilton updates customer’s personal preferences and share it to every branches to provide customized services.
Through internal educatio
● Objective
- Background
Even though there are lots of different kinds of lodging properties, as a student, we tend to pay attention to only huge hotels with worldwide reputation. Our team would like to focus on relatively small hotel company, Zen Backpackers, which is getting popular among young visitors to Busan, and address its role as an accommodation in a famous tourism destination, Seom
3. ST strategy
(1) 'Korean beauty Appearance' and 'There are many similar hotels'
Emphasize Commodore's beautiful appearance, old tradition, and history to differentiate itself from the competition. Because Nampo-dong is the center of Busan, there are many similar grade hotels. So, Commodore have to operate the hotel way to emphasize Korean beauty, tradition, history, and so on.
I could not continues on with the reservation because I needed to pay and make an actual reservation to see more.
The hotel reservation procedure
Consist of superior, suite, Executive Floor
Morning Call Service
Refrigerator / Minibar
Personal Safe
Movies(Must Pay)
Gold Card : If you have a gold card you can get up to 390,000WON in discount
Marriott Rewards : Can gather p