13.1 SYSTEMS AS PLANNED ORGANIZATIONAL CHANGE
Systems Development and Organizational Change
[그림]organizational change carries RISK
and RETURN
새로운 정보 시스템은 다양한 조직변화를 일으킴.
이러한 조직 변화는 위험과 보상을 수반하는 정도에 따라 4가지의 형태로 분류됨.
Automation(자동화)
√조직 변화의 가장
Development System
경력계획, 인재관리 프로그램과 함께
맥도날드 직원들의 성과와 개발을
추진하는 기본 틀
The aim of the Pds
개인의 업무성과 목표
개인의 성장도모, 지속적인 업무성과 추구
Performance Result & Leadership Competency를 근거로 한 업무성과 평가지원
진급할 준비가 되어있는 직원 파악
system can bring three big benefits to a company; ①customers and company both can satisfy(win-win), ②integrated business process by integrating all the customers’ information can be done(cross-function), ③continuous research and development based on information technology can be expected.
B. History
History of adopting the CRM system can be divided into 4 periods. First, on March, 2001
system involve
identifying who needs what information, where, when, and how.
-Requirements analysis carefully defines
the objectives of the new or modified system
and develops a detailed description of the functions
that the new system must perform.
-Faulty requirements analysis
is a leading cause of systems failure and high systems development costs.
While systems analysis
desc
2. TotalChainManagement : TCM means a system which enable to manage information lively through making shops and factories connected by online system.
UNIQLO’s designing and planning process is being done at Japan, and manufacturing the products in China. At this point, inventories and sold clothing at China are real-time reported to Japan. This system minimizes the waste of cost placing an or