analytical CRM, operational CRM, and collaborative CRM. Companies need to use the right type of CRM at the right time to get the preferred outcome.
A. Analytical CRM
i. Definition and basic concepts of analytical CRM
Analytical customer relationship management deals with analyzing customer data generated by operational CRM. Analyzing customer data allows companies to better understand c
◆Competitive Advantage of CJ Freshway
CJ Freshway has an excellent distribution infrastructure by securing one stop delivery system which is a nationwide logistic network, in other words, it is a global sourcing. In addition, they have safe sanitation overhauled by KOLAS. That is not only what they are doing but also they provide much more useful information for their customers about consulti
3. Agriculture
Finland's climate and soils make growing crops a particular challenge. The country lies between 60° and 70° north latitude - as far north as Alaska - and has severe winters and relatively short growing seasons that are sometimes interrupted by frosts. However, because the Gulf Stream and the North Atlantic Drift Current moderate the climate, Finland contains half of the world's
제1장 마케팅의 발달과 의의
1. 마케팅의 발달
장소 : 미국
요인 : 경제력의 고도화와 시장의 광대성
발달단계 :
|생산지향단계| --> |판매지향단계| --> |사회 마케팅 지향단계|
1)생산지향단계
공급이 수요를 창출하던 시기였으며 고로 시장문제는 사실상 존재할 수 없었고 오로지 생산에