1. Introduction
A subject of this writing
The reason of choosing the coffee mix
The reason of choosing market in the America
An approach method of topic
2. Dong Suh & Coffee-mix
Introduction of Dong-Suh Foods
Who was the founder
Key dates in the company’s history
Location of Dong-Suh Foods
Famous products
Core Capability
2. Dong Suh & Coffee-mix
Co
Brand Awareness Investigation
-This survey show that the brand value of Zoo coffee-market is considered very
low objectively.
-The main reason would be they are still in production
Membership card.
e.g. Caffe' bene membershop card
Reduces acquisition cost
Lncreases retention rate
Strengthen the relationship with customers
branchs. the number of these coffee shop brand branchs is over 500 altogether. the industry estimates that there are more than 1000 including small and take-out shop brand and medium-sized coffee shops such as Rosebud, Ediya etc.
In terms of the sales, The American-owned Starbucks is the first, a position it has held until now. Starbucks appears for the first time in front of the Ewha womans u
COFFEE’의 인테리어 디자인 컨셉
청보라와 개나리색으로 된 핸즈커피 로고와 인테리어는 남부 프랑스 커피 명문가를 방문한 듯한 이미지이다. 청보라와 개나리색은 따뜻하고 폭신한 느낌을 주어 겨울에는 매일 가고 싶은 생각조차 들게 해준다. 핸즈커피의 따뜻하고 고급스러운 인테리어 컨셉은 시
'The Coffee Bean'
4. CSM(Customer Satisfaction Management)사례
1.위치선정
홍익대학교/ 이화여자대학교
→고객이 찾기 쉽고 많이 다니는 접근성이 좋은 곳에 위치
-시간도 쉬어 가는 곳, 미술관 옆 커피빈
소마미술관 옆 커피빈[올림픽 소마점]
올림픽공원의 푸른 잔디밭 위에 그림처럼 선 ‘커피빈’은 도