2. Service Training
CS(Customer Satisfaction) : once a week
→ the CS educational broadcasting program, ‘Happy Tuesday!’
3. Rewards
Team reward, Individual compensation,
KB Global Language Course
√ Deposit and withdrawal
√ currency exchange
√ Financial advices
√ Asset management
√ Funds, stocks counseling
√ Empathy
-Know customers as i
Customer relationship does not only increase revenue, but also allows the company to save cost. If companies get to know customers better through CRM, marketing cost decreases significantly. Thus, companies can increase revenue and save cost at the same time; that results in the better financial position of a company.
ii. Customer satisfaction
Customer relationship management allows compan
Vision
"We pursue giving the best shopping satisfaction to customers and developing with subcontractor through mutual cooperation. Also, We function as a customer centered a distribution channel which provide new and differentiated products."
Mission
1. Exceeding customer satisfaction ….. We will provide whatever you want with a reasonable price.
2. Providing Sincerity and Ho
Executive Summary
The purposes of this report can be shown as three; (1) to see the relationship between various factors and organizational commitment, (2) to figure out how person-organization fit-the most influential factor- affects organizational commitment and (3) to find out some solutions to deal with the SMEs’ problems. Through the study, our team can find out strong relationship betwee
Course :
TOEFL, TOEIC, TOEIC Speaking & Opic, TEPS, IELTS, GRE, LSAT, SAT, General English
Information about courses, Enrollment service, Various bulletin boards
to support study and teaching communities
YBM’s unrivaled preference rate
Students and workers who study for official English scores
Focus Group Interview
with 4 students
Survey
with 50 people
Interview
with a