2) Facilities
- Marriott international
Marriott International is a leader and strong competitor in a variety of industries, including hotels and motels, food service, facilities management, retirement communities, and vacation interval ownership or time-shares. The Marriott family, the company's founders, owned a 21-percent interest in the company in the mid-1990s.
Marriott's primary enterpris
Management
Operation Management in the service sector?
All about creating a good experience for customers!
How can you create a good experience?
Facility location and facility layout
Facil
ity location:
Availability of production inputs
Marketing factors
Manufacturing environment
Local incentives
International location considerations
How can you create a good experience?
Feel
Service
Refrigerator / Minibar
Personal Safe
Movies(Must Pay)
Gold Card : If you have a gold card you can get up to 390,000WON in discount
Marriott Rewards : Can gather points from any Marriott hotel around the world
Essential Skills for Supervisors and Managers(ESSM)
Seven Habits
Navigating Through Change
TC-1, TC-2 : Trainer Certification
CMLC Creating Marriott Leadership
facilities to operate yearlong. In the zoo, it supplies the customer special safari and there are many kinds of animals. Speedway is the best motor on-road racetrack in Korea.
In 1996, the Everland achieved a record for annual guests, over 9 million people. In 2002, Everland ranked number 6 on the list of worldwide list theme park destinations. Caribbean bay has broken the world record for the
management services. Being interested with its successful operating, we decided to analyze FedEx Corp.
What is FedEx?
FedEx is a leading logistics services company. The company was founded as Federal Express in 1971 by Fred Smith in Little Rock, Arkansas. The company moved to Memphis, Tennessee in 1973 after Little Rock airport officials would not agree to provide facilities for the fledgl