Management and Governance
Important questions about IT governance are:
-Should departments have the responsibility of making their own
information technology decisions ?
-Should IT infrastructure be centrally controlled and managed?
-What is the relationship between central information systems management
and business unit information systems management?
-How will infrastruc
background of theory
19c administration paradigm = bureaucracy
1970's Anti-government, tax, bureaucracy
new managerialism (UK)/ entrepreneurial government
(USA)
the government can’t resolve
social, economic issues
for increasing national competitiveness
recession period of 80” fiscal crisis
Management challenge in Contracting
Challenges for public agencies
Loss of control
Reliance on contracting may put the government in a vulnerable position where essential services are concerned and lead to some loss of control over the services they purchase.
Excessive costs
Experienced service providers may have an information advantage over the government when new services are contract
maximize effectiveness and increase customer service efficiency
1. minimize complaints by securing evidence when vehicle was damaged
2. immediate response by button when emergency
3. connect to police if car is stolen
4. securing car number in around in accident
1. reduce management labor cost ( expected 20~50%)
2. reduce parking stanby time by quick access
3. reduce flu-gas
Government), 정보관리모형전자정부(Information Management Model e-Government), 시민참여모형전자정부(Citizen Participation Model e-Governance), 거버넌스모형전자정부(Governance Model e-Governance)로 분류할 수 있다.
가. 관료모형 전자정부
정부의 개별적 관료조직내부와 공무원이 주된 대상으로 한 행정정보화에 중점을 두며