main operation strategy
- Hilton developed ‘Hilton H honor’ which is a membership program for regular customers of Hilton. It increases customer satisfaction and connects the world wide branches.
Every time customers stay Hilton world wide branches, Hilton updates customer’s personal preferences and share it to every branches to provide customized services.
Through internal educatio
In the present
Accommodation with high quality facilities & more customized service
Business place
Place of enjoying various culture
Hotel ranking
Hampton Inns, Hilton Garden Inn, Doubletree Hotels, Hilton/Conrad Hotels, Embassy Suites belong to TheHiltonFamily
In the present
Accommodation with high quality facilities & more customized service
Business place
Place of enjoying various culture
Hotel ranking
Hampton Inns, Hilton Garden Inn, Doubletree Hotels, Hilton/Conrad Hotels, Embassy Suites belong to TheHiltonFamily
Customized system
Cross-selling & Cross-service
Find special individual preference
Find individual dissat
What is Self Leadership?
Self leadership
is having a developed sense of who you are, what you can do, where you are going coupled with the ability to influence your communication, emotions and behavior on the way to getting there (Bryant, Kazan 2012).
Self-leadership
is a process through which people influence themselves to achieve the self-direction and self-motivation necessary