parties
• There is a conflict between their interests
• Either party believes they may be able to influence the outcome in their own favor
• There is the possibility of reaching agreement
• The parties are willing to compromise
• There are tangible & intangible factors in negotiation.
• An assumption the relationship will be ongoing
• Purpose
to BP Columbia. BP Columbia also has defensive attitude to Guerrillas and they ignored campensino’s demand.
Conflict Management
Belief 2: Parties should be trusted
Lack of trust lead to bad result
Belief 3: Status Differences should be minimized
BP has treated Colombian in lower position
Belief 4: Mutually Acceptable Solutions should be found
BP has forced too extremely
기능적인 갈등 (Functional Conflict)
- 그룹의 목표를 지원하며 성과를 향상시켜 주며 전설적인 형태의 갈등이다.
역기능적인 갈등 (Dysfunctional Conflict)
- 그룹의 성과에 방해가 되는 형태의 갈등
업무 갈등
- 일의 내용이나 목표와 관련
- 강력한 수준의 업무 갈등
업무 역할에
Focus on proper function
Catfish theory
메기이론
미꾸라지를 기르는 논에 메기를 한 마리 풀어 넣으면 미꾸라지는 잡아먹히지
않으려고 도망 다니게 된다. 이 과정에서 미꾸라지는 오히려 살이 찌고 건강해진다.
즉, 적당한 긴장이 있어야 활력이 생긴다는 것이다.
Definition of Conflict Management
The inte
WMD (weapons of mass destruction). However this assertion was all clearly contradictory. He asserted that Hussein was an ally of Al-Qaeda so was related to 9.11. However a U.S. bipartisan commission investigated the September 11 attacks, and they said there was no evidence of a “collaborative operational relationship” between the Iraq Baath party’s Hussein government and al-Qaeda.