2.1 E-Mart
Shinsegae E-Mart, which is first hypermarket and discount store in Korea, opened the first store in 1993 by Shinsegae Group. In 2006, it acquired Wal-Mart Korea Co., Ltd. which marked the opening of the 100th store. E-Mart is Korea's "first" and No. 1 discount store with 136 stores in Korea and 28 stores in China (as of October, 2011). With the spin-off from Shinsegae Department Stor
- 디지털신경망 [Bill Gates]
1) 인간의 신경체계를 기업에 적용한 것
2) 적절하게 통합된 정보의 흐름을 꼭 필요로 하는 부서에 적시에 제공하고, 인간의 사고력과 협동을 통해서 판매, 고객, 그리고 통계 등과 같은 정적인 정보를 변형시켜 제품을 설계하는 것
3) 정보의 흐름은 체계적인 시스템 속에서
measure the company’s current performance using the criteria of Malcolm Baldrige Award for a systems approach to improvement and sharing quality and performance improvement strategies.
2. Competitor and Customer Satisfaction Analysis
Young-Cheol Burger is currently in a competing situation in terms of outstanding competitors around their stores and demanding customers who are abl
tool for defining the relationship between customer desires and the firm/product capabilities. It is a part of the Quality Function Deployment (QFD) and it utilizes a planning matrix to relate what the customer wants to how a firm (that produces the products) is going to meet those wants. It looks like a house with correlation matrix as its roof, customer wants versus product features as the main
tool for defining the relationship between customer desires and the firm/product capabilities. It is a part of the Quality Function Deployment (QFD) and it utilizes a planning matrix to relate what the customer wants to how a firm (that produces the products) is going to meet those wants. It looks like a house with correlation matrix as its roof, customer wants versus product features as the main