Sociotechnical system)
사업의 사회적 성격과, 작업 프로세스의 계획과 통제와 더불어 개선하는 프로세스를 직원들도 모두 이해하고 있어야 함
리츠칼튼의 경쟁력
종업원 – 특별한 서비스를 주는 능력
고객에 대한 기록과 그들이 좋아하는 것을 담고 있는 파일이 종업원에게 ‘고객에게 더 나은 서
1. Introduction
1) background and purpose of study
Germany and Republic Of Korea have similialities to bureaucracy public administration system. One of that, what ROK have to focusing on comparative public adminstration, firstly is historical background. ROK grew up as much as people call to “Four Dragons of Asia” in 1970s, wether they go through Korean war in 1950 under the Conflict the
1. Introduction
There is the rapid economic growth of East Asian countries and many scholars attribute these performances to the state's active intervention in the process of economic development. These East Asian countries were called "the developmental state"(henceforth DS). Japan and four East Asian dragons - Korea, Taiwan, Singapore, and Hong Kong - have achieved economic grow