Result: Nearly eliminated surprises during development.
Modular Design
Modular products can be manufacturer in “pieces and parts” from a variety of manufacturers.
▶Reduces the risk of supplier dependency.
▶Increases customer choice in terms of options.
▶Creates opportunity for niche competiters.
Customer information is used in planning:
Product - design of goods and ser
product)
Simple& fascinating design(Jonathan Ive)
Innovative technology(Some products failed because they were too innovative – the market couldn’t accept them)
Enthusiastic employees : Proud of working in Apple – Believe they are changing world in better ways, not just making electronic products.
Flat& casual working atmosphere
Cross-functional team
Service platform
1. Introduction
1) What is Quality Function Deployment (QFD)?
Listening to voice of the market (customer).
It is a structured product development process which translates what the market requires into a program to create, manufacture, and deliver it.
In a QFD process, multi-skilled teams collaborate to arrive at a common understanding of the customer needs, and determine the approp
1. Introduction
1) What is Quality Function Deployment (QFD)?
Listening to voice of the market (customer).
It is a structured product development process which translates what the market requires into a program to create, manufacture, and deliver it.
In a QFD process, multi-skilled teams collaborate to arrive at a common understanding of the customer needs, and determine the approp
of social commerce industry. It changes its selling points, not only products, but also market and target customer. It can not keep its same customer steadily. Now, many companies exist so when rival company sells better items for each day, Ticket Monster loses its customer.
Next, Ticket Monster has complex structure. It is not like manufacturing industry which focuses on simple works like mak