1.1 21세기 정보화 사회 도래와 여성인력 활용의 필요성
21세기 지식기반사회에서는 지식(knowledge)이 경쟁력 강화와 지속적 경제성장의 핵심이다. 지식을 중시하는 정보화 사회에서는 제조업과 낮은 코스트로 산업 경쟁력을 얻을 수 있었던 과거와 달리, 무형자원 특히 핵심 인적 자원의 확보와 활용
demanding convenience.
• Can promote that tea products are ultimately a good-tasting and beneficial product! In fact, benefits of tea include prevention of aging, allergies, bone strength, cancer, weight loss and etc. With the society moving towards well-being society, promoting the benefits of tea in the brochures mentioned above. Ultimately, consumers must feel that the choice they make
3) Preference of customer
The quality of coffee in the coffee store is very important. However, the difference in coffee quality among coffee brands is now decreasing. Customers visit coffee stores to enjoy a certain atmosphere and space of store as well as simply drinking coffee. In this aspect, the interior of The Coffee Bean & Tea Leaf is lacking compared to Caffe Bene with respect to comfort
counseling sessions.
As she became a college student, she found out how hard to fulfill her role as a mother and a wife.
She realized that she wasn’t clear about herself.
She was afraid of losing her family when she choose to be a teacher, but still wanted to develop her own sense of self apart from expectations of others.
In her relationship with parents, she wanted to win the approval fr
2. Service Training
CS(Customer Satisfaction) : once a week
→ the CS educational broadcasting program, ‘Happy Tuesday!’
3. Rewards
Team reward, Individual compensation,
KB Global Language Course
√ Deposit and withdrawal
√ currency exchange
√ Financial advices
√ Asset management
√ Funds, stocks counseling
√ Empathy
-Know customers as i