As I major in aviation & tourism, I have a favorite motto spoken by Ritz, “Guest is always right. I can not wholly agree to the saying yet. The motto, however, enables me to keep kindness whenever I meet some customer who require me endless perseverance.
제가 항공관광을 전공하면서 좋아하게 된 말이 있습니다. Ritz가 말했던 “Guest is always right!"입니다