것이 제품의 서비스화와 서비스의 제품화이다.
제품의 서비스화(Servicize Products)는 의료나 교육, 관광 등과 같은 전통적 서비스의 발달과 함께 제조 기업들이 서비스 비즈니스에 적극적으로 참여하는 현상을 의미한다. 과거의 제조업은 고객에게 좋은 제품을 제공하는데 만족하였으나, 지금은 많은
1. Introduction
This report is discussing about the environmentally friendly ideas and concept with academic viewpoints of management sector. It contains environmental approaches toward relationship with the society, natural environment and traditional theories of business administration in energy, wastes, impact of the disasters caused by pollutions.
The main intention is to give some insigh
1. VoIP
Skype…
2. PDA phone
Palm…
3. Features phone
Nokia, LG …
1. Carriers
AT&T …
2. OS providers
Linux, WM…
3. Hardware makers
Intel …
1. Establish mobile manufacture: LG, Samsung
2. Software giants: Google, MSFT
1. More companies enters…
2. Strong brands and finance
Mission:
"Apple is committed to bringing the best personal computing
of general population and restructuring of European economic space, e.g. creation of European Union, globalization of trade, there is an increasing number of starting businesses with a different form of tourism production. While the dominant form of tourism service industry for the last several decades was Fordist mass tourism, the focus is now shifting to post-Fordism (Doganis, 2001).
market. Its strongholds are Europe and Northeast Asia. For example, it released internet mobile phone in early stage and even a special model ‘VERTU’ diamond decorated phone.
2.2.5 SERVICE
Nokia Care
As a customer service center, Nokia care helps customers to utilize Nokia’s product as much as possible. It successfully operates Nokia care line, Nokia care center, and Nokia authorize