소개글
[경영학] 지식 경영과 IT의 중요성(영문)에 대한 자료입니다.
목차
1.The Importance of IT in Knowledge Management
2.Two Basic Approaches
3.Product-based vs. Service-based Low-volatility vs. High-volatility context
4.Classification According to the Two dimensions
5.Product-Based Organizations in Low-Volatility Context
6.Service-Based Organization in a Low-Volatility Context
7.Implications for practice
8.Knowledge management approaches through industry contexts
본문내용
Ernst & Young / KPMG
Consultancy services on fairly well-defined operational issues
Siemens Business Services
Technological solutions
Cost effectiveness of service position
Wealth of knowledge accumulated
Product-based organizations in a low-volatility
Identify and promote strategic communities of practice
Provide expert directories and collaborative tools
Reward participation in strategic communities of practice