5. IT & OM부문 / 이커머스(e-Commerce)
- 피킹/배송 프로세스의 준수를 통한 효율적인 주문관리 및 배송만족도 향상
- 점포 인력의 효과적인 배치 및 운영과 업무 능력 증진 교육 및 배송 협력업체와의 업무
협조를 통한 시너지 효과 창출
- 최고 품질의 상품을 담아 배송하고 고객의 목소리에 귀를
2-2. Why was cooperation within stores so poor?
- Horizontal coordination helps to promote cooperation and communication among the departments on the equal line at hierarchy. Communication is compulsory in sharing the know-hows and specialized skills of the operation management. However, there wasn't even a little bit of horizontal coordination within the organization. No matter how long the str
1947
The first C&C Grocery store started at
Charlotte, North Carolina
by Doug Cummins and his brother Bob
1985
Company H.Q. moved to Atlanta
1997
C&C had over 200 stores.
A standard physical layout was used
for new stores.
Introduction (Description/Background)
Our company, Amazon.com, Inc.1), has gained the large amount of the customer data in grocery segment by acquiring Whole Foods. The purpose is to customize the grocery shopping experience to each individual user (i.e., upselling), and to discover other opportunities. To achieve this goal, Amazon must utilize analytics to process the data and gain insights.
Op
PROJECT DELIVERABLE #2
What is the recommended action and how do you expect the action to affect business or organizational goals?
BigMart must carefully consider changing its business strategy by looking at the sales pattern the sales prediction model shows. The most important variables to look at are Item MRP (the listed price of items), Outlet Type, and Item Fat Content (the fat content of an