Goals
Short-haul airlines associated with Domestic • International region for customer benefits
Customer satisfaction management system through Cost competitiveness
Promoting local economy invigoration
Management Policy
Stick Low air fares suitable for short-haul air travel
Building Low cost•High-Efficiency Management system
Developing short-haul flight routs
1. The fir
Travel guide’ for young people.
4. Communication concept
Communication concept of Korean is a story telling style. The advertisements with this concept have been broadly shown through TV, internet banner and printed advertisement. In the “Ask Japan about Japan(일본에게 일본을 묻다)” version of Korean Airline commercial, it is enough to excite consumers’ emotion. Although Japa
② Recommended Books for Age
This service offers users recommended books not only the library web-site also at a board on first floor. It is for infants, children, teenagers and adult.
Many parents use this service to give their children books for education. Moreover when we visited 1st floor, we saw an old man who watching board about that service. It makes we assurance about service's effe
Ⅱ. Main body
1. Leadership
1-1. Management philosophy
1) Do they have mission?
① Evaluation
Evaluation(I ): very good ( ) good ( v) average ( ) bad ( ) very bad ( )
Evaluation(E): very good ( ) good (v ) average ( ) bad ( ) very bad ( )
② Reason
▷We will focus our energy on performing services that are consistent with our mission by de-centralizing authority, empow
2. Russian customs and characteristics
1.Greeting
Shake of the hand gripping tight in place of a formal greetings.
Usually people close to each other a hug than a handshake.
2.Nominal
conscious of status or identity, so they prefer to be called as the title of the job or position
3.Dining etiquette
Russian people regard lunch as the most important eating of a day and Ru