Employee's satisfaction
Making programs to respect employees
GFT(Guaranteed Fair Treatment)
SFA(Survey, Feedback, Action)
Open-Door Policy
Name Value
1987 Malcolm Baldrige National Quality Award
- guarantee the time!!
High awareness of brand
Lower operation cost than other
industry
Existing as a middleman
The strong in informati
1.Introduction
1.1.Problem statement
Most universities in Korea do not recognize usefulness of facility management budgeting and they still keep using the same way . People are concerned about maintenance of school building less than construction and educational facilities about operation and maintenance are recognized the significance after taking place disaster. Most universities in Korea h
1. 품질경영과 경영품질
일반적으로 품질이란 고객의 요구를 충족시켜 주는 속성의 집합이라고 정의되고 있으나, 고객을 잘못 정의하면 문제가 생긴다. 예를 들어 '고객만족을 강조하는 회사가 종업원들의 불만에 눈을 돌리지 못한다면 궁극적으로 고객만족에도 성공할 수 없다'는 이야기는 고객에
Introduction
We, Harmony Consulting Group, have started business in the field of Operations Management since 10 years ago. The ultimate mission of HCG is Delivering customer satisfaction. ”We care for our clients' business as our business”.
We are the trusted advisor to clients delivering customized services that solve their facing problems and create competitive advantage for winning the