and event pages which the products have. As it can easily attract the attention of curious consumers and smartphones are disseminated around the world, the use of QR code is growing naturally. In recent years, consumers who want to get information about products or participate in events are increasing rather than consumers who scan QR code just for fun. This phenomenon can be seen in all countrie
design of urban village centers, which are defined in the City of Villages strategy as mixed-use centers of neighborhoods where residential, commercial, and civic uses are all present and integrated.
So, village centers are designed to be friendly to pedestrians, linked to public transit, and inviting for neighborhood events. They are also designed to have numerous “eyes on the street” whi
WTA((Walk-through Audit)란?
현장 서비스 실사, 세부설문조사
서비스에 대한 고객의 의견을 체계적으로 평가하여 서비스
관련 문제를 미연에 방지
전체 프로세스의 세부적인 사항들에 집중
고객의 시각으로 서비스에 대한 경험을 평가
경영과 관련된 질문
질문에는 고객이 관찰한
Introduction
Who is Dana Schutz?
1976
Born in Livonia, Michigan
1999
Skowhegan School of Painting and Sculpture, Skowhegan, Maine
1999
Norwich School of ArtandDesign, Norwich
2000
BFA from Cleveland Institute of Art, Cleveland, Ohio
2002
MFA, Columbia University, New York
Currently lives and works in New York
“ Teerting on the ed
WTA((Walk-through Audit)란?
서비스에서 개선이 필요한 분야를 파악하기 위해 고객에게 초점을 맞춘 조사방법
WTA((Walk-through Audit)란?
현장 서비스 실사, 세부설문조사
서비스에 대한 고객의 의견을 체계적으로 평가하여 서비스
관련 문제를 미연에 방지
전체 프로세스의 세부적인 사항들