표준 IP(Internet Protocol) 사용- 네트워크 연결
교육(.edu), 비즈니스(.com), 비영리 단체(.org),
정부기관(.gov) 등 다양한 네트워크로 구성
이메일, 온라인 채팅, 자료 전송, 동영상 재생,
인터넷 음성망(VoIP), 월드와이드웹(www) 접속
전자서비스와 전통서비스: 핵심요소/보조요소
핵심요소: 제품
비 생산적 활동을 자동화 시스템으로 대체
- 노동비 절감
사람 사이 의사소통에서 언제 어디서나
사용이 편리한 자동화로 바뀜
e.g.홈쇼핑의 자동주문 할인
NFC chip(Near-field communication chip)
휴대용 기기에 신용 정보를 저장하여 카드 대신에 물건 구매
encountered control already to some local company. So Google has to gain competitive advantage to beat local brand in that market. Second one is economic recession. From 2007, world economy fell in to the deep slackness because of the Subprime mortgage crisis. At this event was joined together with Google’s revenue declined. Other issues are mobile revolution, moving center of value creation fr
Services marketing, where businesses actively communicate with consumers and apply their responses directly to their marketing strategies. Brand relationship is related to a form of marketing where more specific form of contents is delivered to consumers through platforms like YouTube, smartphone services, and much more. Rather than promoting the brand, this type of marketing encourages consumers
Also most of libraries have gone to cities while rural areas are still being disregarded. So Library should establish at regular intervals to use small town people.
2. Academic library
1) Crisis of librarian
As ICT technology developed, It has brought lots of changes to library. Firstly, librarian work of information resource research, evaluation, selection, processing, offer etc. increased.