2-2. Why was cooperation within stores so poor?
- Horizontal coordination helps to promote cooperation and communication among the departments on the equal line at hierarchy. Communication is compulsory in sharing the know-hows and specialized skills of the operation management. However, there wasn't even a little bit of horizontal coordination within the organization. No matter how long the str
Ⅱ. Management Policy of 7-ELEVEN
7-ELEVEN’s management focuses on kindness, sanitation, merchandising, fresh products. Keeping its supplies fresh everyday is highly vital for any convenience store.
① Kindness: 7-Eleven consider all aspects of its services from customers’ view.
②Sanitation: 7-Eleven employees always do their best to keep the store envir
management of overall group activities as owner and holding company
1.2 About Fast Retailing
Fast Retailing Co., Ltd. is a holding company. The specialty retailer UNIQLO is the Group's mainstay operation, and it has enjoyed strong growth by offering high-quality casualwear at reasonable prices based on its SPA (Specialty store retailer of Private label Apparel) business model, which spans pr
2. Current situation
2.1 Business Model
- Speed and Decision making
Ortega, Castellano wanted to take advantage of the intelligence and trust the judgement of employees throughout the company, instead of relying on a small set of decision makers. So storemanagers were given much more responsibility than those at other large clothing chains.
A group of people at La Coruna called "co