systems for monitoring customers’ satisfaction. First they operate call center 24 hours, so anyone who have complaint and opinion about Seoul Metro 5678 call that center to ask them. Also, company assigned some customer as "monitoring agent" to check System of Seoul Metro. These customers check system in dairy life and upload their experience in online bulletinboard. Company makes charters for
systems that UNIQUE had make use of to be competitive. Lastly, this report will discuss the potential innovative ways that UNIQLO can achieve its goal of becoming a global brand that transcends cultural boundaries
1. Introduction of UNIQLO
1.1 Company Overview
Name : FAST RETAILING CO., LTD.
Established : May 1, 1963
Head Office : 717-1 Sayama, Yamaguchi City, Yamaguchi 754-0894, Jap
1. Introduction of UNIQLO
1.1 Company Overview
Name : FAST RETAILING CO., LTD.
Established : May 1, 1963
Head Office : 717-1 Sayama, Yamaguchi City, Yamaguchi 754-0894, Japan
Tokyo Office : Midtown Tower, Akasaka 9-7-1, Minato-ku,
Tokyo 107-6231, Japan
Number of Full-time Employees (Consolidated) : 15,915 (As of February 29, 2012)
Paid-in Capital : 10,273 million yen
Number of I
system utilizes web 2.0 platform. Blog is one of E-learning options in the web 2.0 era. Instead experts deliver their own knowledge in one-way, employees can upload anything helpful for work. Some posts in blog section can be even more practical than experts’ one.
1.3.6. Community
Employees taking courses can make community for any subjects, but most of them are related to works. Community m
system utilizes web 2.0 platform. Blog is one of E-learning options in the web 2.0 era. Instead experts deliver their own knowledge in one-way, employees can upload anything helpful for work. Some posts in blog section can be even more practical than experts’ one.
1.3.6. Community
Employees taking courses can make community for any subjects, but most of them are related to works. Community m