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분야
pptConversation
Selecting Rich
Communication Channels
Informal Communication
How Leaders Communicate
The Leader as
Communication Champion
Stories and Metaphors
Communicating in a Crisis
Summary and Interpretation
Chapter
We should be able to
Act as a communication champion rather than just as an information processor.
Use key elements of effective listening and understand why listening is important to leader communication.
Recognize and apply the difference between dialogue and discussion
After this
Chapter
We should be able to
Select an appropriate communication channel for your leadership message.
Use communication to influence and persuade others.
Effectively communicate during times of stress or crisis
Think about how King communicated with both words and actions, creating a purpose.
Leadership cannot happen without effective communication.
Successful leader communication also includes active listening to others.
This chapter will describe the tools and skills that overcome the communication deficit pervading today’s organizations and broader social world.
Leading Strategic Conversation
Facilitating Strategic Conversation
Actively listening to others
(2) Setting the agenda for conversation
(3) Selecting the right communication
channels and facilitating dialogue
