![[생산관리] kristen cookie company 사례(영문)-1](http://images.happyhaksul.com/thumb/487/486874-0001.gif)
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분야
docProcess Analysis
Problems
1. How long will take you to fill a rush order?
2. How many orders can you fill in a night, assuming you are open four hours each night?
3. How much of yours and your roommate's valuable time will it take to fill each order?
4. Because your baking trays can hold exactly one dozen cookies, you will produce and sell cookies by the dozen. Should you give any discount for people who order two dozen cookies, three dozen cookies, or more? If so, how much? Will it take you any longer to fill a two-dozen cookie order than a one-dozen cookie order?
5. How many food processors and baking trays will you need?
6. Are there any changes you can make in your production plans that will allow you to make better cookies or more cookies in less time or at lower cost? For example, is there a bottleneck operation in your production process that you can expand cheaply? What is the effect of adding another oven? How much would you be willing to pay to rent an additional oven?
7. Our Suggestion
We think that discount isn't necessary. Because Kristen's cookie company's customers are hungry students and they run only midnight and running time is short. We think that many customers order cookies. And if they receive many orders and don't discount, they will earn more net profit than when they discount. So Kristen's cookie company doesn't need discount.
5. How many food processors and baking trays will you need?
Because the number of oven is one, electronic mixer's number can't affect the time of baking cookies. So they need only one electronic mixer. And they need total 5 trays. The trays are in distribution, bake and cool part. And if a customer order 3 dozens, they will need 2 more trays than before. So they need 5 trays.
6. Are there any changes you can make in your production plans that will allow you to make better cookies or more cookies in less time or at lower cost? For example, is there a bottleneck operation in your production process that you can expand cheaply? What is the effect of adding another oven? How much would you be willing to pay to rent an additional oven?
