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분야
pptx1.2 About Vietnam
Information in Vietnam
Vietnam’s culture & society
Etiquette and Customs in Vietnam
Business Etiquette and Protocol
2.1 Successful case 1 – Lotteria
2.2 Successful case 2 – LG VINA
3.1 Conclusion – Opportunity and Risk
3.2 Q&A
Confucianism stresses duty,
loyalty, honor, filial piety,
respect for age and seniority,
and sincerity.
Collectivism
Individual is seen as secondary
to the group – whether the family, school or company.
Hierarchy
Group-orientated societies
An obvious example is seen in social situations where the oldest person in a group is greeted or served first.
o Appointments are required and should be made several weeks in advance.
o Handshakes are used upon meeting and departing. Handshakes only usually take place between members of the same sex.
o Always wait for a woman to extend her hand. If she does not, bow your head slightly.
o Hierarchy and face manifest in different ways within business meetings. the most senior person should always enter the room first.
o Silence is also common in meetings where someone disagrees with another but remains quiet so as to not cause a loss of face.
o Relationships are critical to successful business partnerships.
http://www.weeklytrade.co.kr/
http://www.kwintessential.co.uk/resources/global-etiquette/vietnam.html
http://travel.state.gov/travel/cis_pa_tw/cis/cis_1060.html
http://www.kwintessential.co.uk/resources/global-etiquette/vietnam.html
http://www.lotteria.vn/
http://www.kotra.or.kr/
http://www.asiatoday.co.kr/news/view.asp?seq=322685
http://http://www.lgcare.com/
http://www.imf.org/external/pubs/ft/weo/2010
Post Crisis Growth and Poverty Reduction In Low-Income Asia,
James W. Adams, The World Bank(March 22, 2010)
Hotel&Restaurant(2010.08) / HR (Monthly magazine)
